FAQ & Site Info
FAQ
PayPal is our payment processor, which allows you as a buyer to pay for your order with your Credit Card, Bank Account or PayPal Balance.
Visit the contact page for current methods of contact.
Visit the contact webpage below to contact our support team with your order information and we will contact you back with further instructions. https://decorstore.ecrater.com/contact.php
A simple 30 day return policy if you're not satisfied. See the terms and conditions page for more. https://decorstore.ecrater.com/terms.php
We request a 2-4 business day handling time on all orders. After handling and processing is taken care of your order is expected to be shipped out with by a shipping service (Usually USPS, UPS or FedEx) offering delivery within 3-6 business days with tracking included for proof of delivery.
Yes, in addition to any manufacture warranty we offer a 1 year Decorstore warranty which covers you with discounted repairs, replacements and support. This warranty is available for are online order with us.